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Privacy Policy

Privacy Policy

 

Last Updated: 17/11/2025

Humphrey Jewellery is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we manage your personal information.

1. What Personal Information We Collect

We may collect personal information such as:

  • Name, shipping address, billing address, email address, and telephone number.

  • Purchase history and product preferences.

  • Details related to payments, though payment details themselves (e.g., full credit card numbers) are processed securely by third-party services (e.g., Stripe, Klarna) and are not stored by us.

2. How We Collect Your Information

We collect information directly from you when you:

  • Place an order on our website.

  • Register for an account or newsletter.

  • Contact us via email, phone, or our contact form.

3. Use of Your Personal Information

We use your information for the primary purposes of:

  • Processing and fulfilling your orders (including shipping and returns).

  • Communicating with you regarding your purchase, our services, and promotions.

  • Meeting our legal and financial obligations.

  • Improving our website and product offerings.

4. Disclosure of Personal Information

We may disclose your personal information to third parties necessary for running our business, including:

  • Shipping Providers: To deliver your purchased items.

  • Payment Processors: To process payments (e.g., Stripe, Klarna).

  • IT & Marketing Service Providers: For website hosting and email marketing.

  • Law Enforcement: Where required by Australian law.

5. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to request that we correct any inaccurate or incomplete information. Please contact us using the details below to make such a request.

6. Contact Information

For any questions or concerns about this Privacy Policy or your personal data, please contact:

Privacy Officer Humphrey Jewellery [customerservice@humpreyjewellery.com] [0478119591]

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