Frequently asked questions

To keep your Humphrey Jewellery shining bright, avoid exposing it to harsh chemicals, lotions, or essential oils. Gently clean your pieces with warm water, mild soap, and a soft brush. For white gold rings, re-rhodium plating can bring back their radiant finish. We also recommend a professional check-up every 6–12 months to maintain their brilliance.

At Humphrey Jewellery, we believe luxury should be personal and fairly priced. Here's why you should choose us: 1. Master Craftsmanship: Our pieces are designed by a master jeweller with experience from prestigious brands, ensuring every detail is perfect. 2. Honest Pricing: We offer high-quality jewellery without the inflated retail prices, thanks to our direct-to-client model. 3. Custom-Made: Each ring is crafted to order, allowing full customization to reflect your unique story. 4. Ethically Sourced Diamonds: We use only ethically sourced natural and lab-grown diamonds, selected for their brilliance and integrity. 5. Australian-Owned: Based in Melbourne, we blend local craftsmanship with world-class design. Supporting us means supporting an Australian-owned brand that cares. Humphrey Jewellery — Luxury without the markup. Crafted with honesty. Designed for a lifetime.

To find your ring size, wrap a thin strip of paper or string around your finger, mark where it overlaps, and measure the length. Match it to a size chart. For the best accuracy, visit a jewellery store for a quick, free measurement. Remember, fingers are largest at the end of the day!

Creating your custom jewellery typically takes 2–4 weeks after finalizing the design. Timelines depend on stone availability and design complexity. We’ll provide a precise estimate during your 1-on-1 consultation to ensure your piece is perfect.

Finding your perfect diamond ring with Humphrey Jewellery is easy and personal. Start by exploring our collection or customizing your design. We’ll guide you through the 4Cs (Cut, Color, Clarity, Carat) and ensure ethical sourcing. Our experts are here to help every step of the way.